Contact Us
We’d love to hear from you! Whether you’re interested in our services, have questions, or want to explore partnership opportunities.
General Inquiries
Email: services@kotocoop.org
For general questions, service information, or anything else.
Response time: We aim to respond within 1 business day.
Contact Form
Sales & New Customers
Email: sales@kotocoop.org
Interested in our services? Want a custom quote? Ready to start your free trial?
What to include in your message:
- Organization name and type (cooperative, NGO, business, etc.)
- Which services interest you
- Number of users (estimated)
- Any specific requirements or questions
- Preferred start date
We’ll respond with:
- Service recommendations
- Pricing estimate (including solidarity discounts if applicable)
- Free trial setup instructions
- Next steps
Free initial consultation: 30-minute video call to discuss your needs.
Technical Support
Existing customers: Use your dedicated support channel
(provided during onboarding)
Pre-sales technical questions: services@kotocoop.org
Partnerships & Collaboration
Email: partnerships@kotocoop.org
Interested in:
- Reseller arrangements
- Cooperative infrastructure sharing
- Joint projects
- Research collaboration at Auroora
- Speaking/workshop opportunities
Press & Media
Email: press@kotocoop.org
For media inquiries, interview requests, or information about Koto Co-op and our mission.
Mailing Address
Koto Co-op
c/o Koto Services
[Address to be added]
Finland
(Note: Physical address being finalized)
Connect With Us
- GitLab: gitlab.com/kotocoop
- Koto Co-op: kotocoop.org (example URL)
- Mastodon: @kotoservices@social.coop (to be created)
Frequently Asked Questions
Before contacting us, you might find your answer here:
How do I start a free trial?
Email sales@kotocoop.org with your organization info and which service you’d like to try. We’ll set up your trial within 1-2 business days.
Do you offer custom solutions?
Yes! Our professional services include custom infrastructure deployments. Contact us to discuss your needs.
What’s your refund policy?
30-day money-back guarantee, no questions asked.
Can you help us migrate from another service?
Absolutely! Migration assistance is included with all plans. We’ll help you move from Google Workspace, Microsoft 365, or any other platform.
Do you offer discounts for non-profits?
Yes! See our solidarity pricing for details.
Where are your servers located?
European Union (primarily Finland and Germany). GDPR compliant with data sovereignty guarantees.
Still have questions?
Email us - we’re here to help!
What Happens Next?
- You contact us with your questions or service interest
- We respond within 1 business day with information
- Optional call - 30-minute consultation to discuss your needs
- Free trial - Test our services for 30 days, no commitment
- Migration help - We assist with setup and data migration
- Go live - Start using ethical, mission-driven cloud services!
Ready to Get Started?
Email us now → or explore our services →
We’re excited to support your organization’s mission while funding ours!